Terms and conditions Facebook competition/ giveaway

1. General

  1. Facebook giveaways are organised by Wuestman Tuindecoraties B.V. (Woodpro), in Laren (Gld). The terms mentioned below are applicable to participation in all giveaways.
  2. Participation in the Facebook giveaway is free. The participation is definite when the corresponding Facebook post – in this case of 28 January 2018 – has been liked and a comment has been posted. From that moment on, one has a chance to win the prize.
  3. A participant can join the Facebook giveaway once at most.
  4. Participants are obligated to make sure they know about all the recent information, terms and possibilities of the Facebook giveaway and take initiative to know about this.
  5. Participants are to consider the Reclame Code Social Media.
  6. The duration of the Facebook giveaway is mentioned in the terms and the Facebook post.
  7. Every natural person over 18 years old can participate. The participant’s delivery address must be in one of the following countries: The Netherlands, Germany, Austria, Switzerland, England, Scotland, Wales, Ireland* or Belgium. People who do not meet the mentioned conditions are excluded from participation.
  8. Participants who do not meet the conditions mentioned here can be excluded from participation in the giveaway.
  9. Companies are excluded from participation.
  10. The participant accepts that his/her name and/or photo will be published online if he/she wins the giveaway by participating. Participating can only be done during the mentioned duration of the giveaway. No rights can be derived from this giveaway.
  11. The five finalists will be raffled. The winner is the finalist with the most likes for his/her configuration. A legal procedure is excluded.
  12. The results will not be corresponded.
  13. Prizes cannot be exchanged for money or other products. All prizes are attached to the individual and non-transferable. If the winner does not reply within the period determined by us, the prize will fully expire. If the winner distances him- or herself from the prize or if the prize cannot be awarded for any other reason, it will expire. In this case, the prize will remain in possession of Wuestman Tuindecoraties B.V. (Woodpro).
  14. Employees and relations of Wuestman Tuindecoraties B.V. (Woodpro) are excluded from participation in the Facebook giveaway. Wuestman Tuindecoraties B.V. (Woodpro) is entitled to not award the prize, if for example sham has taken place.
  15. The participants’ personal information which has been made known to Wuestman Tuindecoraties B.V. (Woodpro) for the Facebook giveaway, will only be used for the giveaway and not be passed on to third parties. Wuestman Tuindecoraties B.V. (Woodpro) is entitled to use the winner for promotional purposes. The participants hereby agree that the information provided by them can be saved and used for mentioned purposes.
  16. Dutch law is applicable to the terms of the giveaway.
  17. For questions and/or comments one can contact Wuestman Tuindecoraties B.V. (Woodpro) by mail at marketing@woodpro.nl. Emails will be answered within 7 workdays. The winner cannot publicly express him- or herself about Wuestman Tuindecoraties B.V. (Woodpro) and the won product in a negative way.
  18. The terms for the Facebook giveaway can be changed by Wuestman Tuindecoraties B.V. (Woodpro) at any moment. We advise participants to stay informed on the most recent terms. The terms will not be corresponded.
  19. Liability
    1. Participants join the Facebook giveaway at their own risk. Wuestman Tuindecoraties B.V. (Woodpro) is not liable and can therefore not be held accountable for a situation which occurs e.g. beyond control without Wuestman Tuindecoraties B.V. (Woodpro) wanting it to and which causes a change in the terms, a (temporary) stop of the giveaway or a delay or cancellation of awarding the prize. Wuestman Tuindecoraties B.V. (Woodpro) is not liable for any damages which are caused directly or indirectly by the prize or in coherency with the prize.a. Participants join the Facebook giveaway at their own risk. Wuestman Tuindecoraties B.V. (Woodpro) is not liable and can therefore not be held accountable for a situation which occurs e.g. beyond control without Wuestman Tuindecoraties B.V. (Woodpro) wanting it to and which causes a change in the terms, a (temporary) stop of the giveaway or a delay or cancellation of awarding the prize. Wuestman Tuindecoraties B.V. (Woodpro) is not liable for any damages which are caused directly or indirectly by the prize or in coherency with the prize.
    2. Damage claims which are sent to Wuestman Tuindecoraties B.V. (Woodpro) concerning the giveaway are void, unless Wuestman Tuindecoraties B.V. (Woodpro) acts against the legal terms consciously or negligently. In addition, Wuestman Tuindecoraties B.V. (Woodpro) cannot be held accountable for damages which are caused by the online page of the giveaway not being accessible properly. Technical malfunctions are not influenceable, because it is an event of force majeure, such as third parties deliberately attacking the online page of the giveaway. Wuestman Tuindecoraties B.V. (Woodpro) will do anything she can to keep he online page of the giveaway accessible and working. Besides this matter, Wuestman Tuindecoraties B.V. (Woodpro) is not liable for the online page of the giveaway functioning on the participant’s computer.
  20. Severability clause: individual terms are not valid or there is a loophole in the law, this does not influence the validity of the other terms. The invalid or missing terms will be replaced by a term which reaches the goal of the terms and the legal terms closest.
  21. The general terms and disclaimer of Wuestman Tuindecoraties B.V. (Woodpro) are applicable to the giveaway.

2. Conditions for participation/ timeline

  1. Definitions:
    1. Finalists: These are the five finalists, who will be drawn from a raffle on 25 February 2018, for participating in the finale of the photo-like-giveaway.
    2. Winner: This is one of the five finalists. The winner will have collected the most likes for his/her photo of his/her design from the 3D-configurator on 31 March 2018.
  2. Informing and announcing of the finalists: The finalists (five finalists who have a chance of winning the prize) will be announced on Facebook, Twitter, Google+, our websites (www.woodpro.de, www.woodpro.nl, www.woodpro.com) and in our newsletter with their Facebook name and possibly their official name. This is the case for both the finalists and the eventual winner of the Woodpro product.
    1. Informing the five finalists:
      The five finalists will be informed of their finale participation from 25 February 12PM within 48 hours. This will be done by sending a private message to their Facebook account, the account which is used to participate in the giveaway. In this message we request the finalists to send their email address and their phone number for further participation. In addition, the finalists will be announced on our websites, in our newsletter and on several social media channels. See “Publishing configurations of the five finalists”.
    2. Informing the eventual winner:
      The winner of the Facebook giveaway will be informed by email within 48 hours. This message will be sent to the email address which has been given when the finalists were announced. In addition, the winner will be announced on our websites, in our newsletter and on several social media channels. See “Publishing configurations of the five finalists”.
  3. Publishing the configurations of the five finalists:
    The five finalists who will be announced on 25 February 2018 will have to design their Woodpro product in our 3D-configurator. The configuration of the design will be sent to Wuestman Tuindecoraties B.V. (Woodpro) via the 3D-configurator. On 17 March 2018 screenshots of the designs will be published on Facebook. Wuestman Tuindecoraties B.V. (Woodpro) can also publish these contents on the websites (www.woodpro.de, www.woodpro.nl, www.woodpro.com), in the newsletter and on the social media channels (e.g. Facebook, Twitter, Google+, Pinterest) and mention the finalists with their Facebook name and official name. The finalists can also be tagged in these posts.
  4. Announcing the finalists and deadline
    1. Five finalists
      The five finalists will be announced on 25 February 2018 at 2PM in a Facebook post. In addition, they will be informed via a private message on Facebook. The five finalists are obligated to contact Wuestman Tuindecoraties B.V. (Woodpro) within 48 hours after the announcement. They can do this by commenting on the post, replying to the private message on Facebook or sending an email to marketing@woodpro.nl. If one or more finalists do not reply within the given period, his/her right to participate will expire. If one or finalists do not reply within 48 hours as described here, Wuestman Tuindecoraties B.V. (Woodpro) may or may not decide to add more finalists up to a total number of five. If new finalists are picked, these will be drawn from another raffle and announced.
    2. Winner
      The eventual winner will be announced on 31 March 2018. This will be done by posting a message on Facebook. Afterwards, the winner will be informed via a private message on Facebook or via email. The winner is obligated to inform Wuestman Tuindecoraties B.V. (Woodpro) about whether or not he/she accepts the prize (by commenting on the Facebook post, replying to the private message on Facebook or by sending an email to marketing@woodpro.nl) within 48 hours after publishing the Facebook post. If the winner does not accept the prize or does not reply within 48 hours, his entitlement to the prize will expire. Wuestman Tuindecoraties B.V. (Woodpro) may or may not decide to award the prize to the second place or not to award the prize at all.
  5. The prize
    Contestants can win a Woodpro product designed by themselves by using the 3D-configurator. The product must be able to be designed fully in the 3D-configurator. The most recently designed product received via our 3D-configurator will be delivered. This product must meet the conditions mentioned in 2.7.-2.10. Configurations must be sent by 13 March 2018 at 8PM. The received configurations at that moment will be hecked by an architect from Wuestman Tuindecoraties B.V. (Woodpro). For every individual design it will be checked whether the product is realistic in a technical and static way.
  6. Not realisable design
    When a design or part of it are, against all odds, not realisable, the details will be discussed with the concerning finalist. Wuestman Tuindecoraties B.V. (Woodpro) will design an alternative suggestion for the finalist which meets the technical standards and looks as similar as possible to the finalist’s design. In this case, the eventual design needs to be definite on 15 March 2018 at 8PM. Not realisable designs are the only ones which can be changed after 13 March 2018. For products which our architect confirmed as technically possible, the product which was last sent by the finalist before 13 March 2018 at 8PM will be won.
  7. Detailed description of the prize: In which of our several 3D-configurator must the design be made?
    1. Invoice- and delivery address in England, Ireland*, Scotland or Wales: https://woodpro-configurator.com/
    2. Invoice- and delivery address in the Netherlands or Belgium (except for the islands): https://woodpro-configurator.nl/
    3. Invoice- and delivery address in Germany, Switzerland, Luxemburg or Austria (except for the islands): https://woodpro-konfigurator.de/
  8. Value of the Woodpro product
    – Delivery address in England, Scotland, Ireland* or Wales: maximum of 5000.- £
    – Delivery address in the Netherlands or Belgium (except for the islands): maximum of 5000.- €
    – Delivery address in Germany, Switzerland, Luxemburg or Austria (except for the islands): maximum of 5000.- €. The maximum value is including the extra transport costs for delivery in a certain country, except for the islands. Example: When a design needs to be delivered in Austria, at step 8 in the configurator the full delivery address must be filled in and Austria must be selected. The extra transport costs will be shown in a separate paragraph in the configurator.The 3D-configurator shows the costs of the design at any given moment. In the upper right corner, the total costs are shown. After following all the steps in the configurator, the total costs cannot exceed the maximum prize value mentioned above. This includes the delivery costs**.
  9. Number of products
    A contestant is entitled to one Woodpro product. This means it is not allowed to create e.g. two products which each have a value of 2000.-£. If the total value of the designed Woodpro product is below 5000.-£ (NL, BE, DE, AU, LUX, CHE) or 5000.-£ (ENG, SCO, Wales, IR*), the contestant is not entitled to another Woodpro product, a credit note or cash with the value of the remaining amount. The difference between the value of the designed product and the maximum value cannot be exchanged in any way.
  10. Options and assortment: Participants can use the entire assortment available in the configurator for the Facebook giveaway, with the following exceptions:
    1. Garage door GD03 (sectional)
  11. What options / activities are not included in the giveawayWuestman Tuindecoraties B.V. (Woodpro) will produce and deliver the won Woodpro product. Delivery will be up to the door of the given delivery address, including unloading. Installing a foundation and building the house are not included in the giveaway. All Woodpro products are produced in such a way that clients can build them independently. Installation guides are given with the product. If the client has any questions about installing the product, the client/contestant can contact the Woodpro customer service.
  12. Delivery time The delivery time is around 11 weeks after the winner has been announced. If the winner needs extra time for taking care of permits or a foundation, the time needed to do this is not included in the mentioned delivery time.
  13. Delivering the Woodpro product: The Woodpro product will be delivered by lorry (40 ton). The delivery address must be accessible for lorries of this size. If the lorry cannot reach the given address, it will stop as close to the address as possible and unload there. Wuestman Tuindecoraties B.V. (Woodpro) is in this case not obligated to deliver the goods from this place to the delivery address. Any costs which might occur in this case are to be paid for by the winner.
  14. Building permitThe winner is obligated to ask for information on the terms which belong to receiving a building permit. If a building permit is required for the Woodpro product, the winner has to apply for this permit and give the necessary documents to the responsible organs. Wuestman Tuindecoraties B.V. (Woodpro) will make the blueprint available to the winner. Creating this blueprint takes ten workdays. Statics, like they are made by an architect or a building company, are not delivered by Woodpro. If statics are required, the winner can hire an external company to create these. All costs which are caused by this or acquiring a building permit are to be paid for by the winner. If the winner’s configuration does not meet the standards for acquiring a building permit, Wuestman Tuindecoraties B.V. (Woodpro) is not obligated to agree to adjusting the configuration. Wuestman Tuindecoraties B.V. (Woodpro) can decide on if and what support is given to solve this problem.
  15. Obligations for the winner
    1. Taking photos and giving Wuestman Tuindecoraties B.V. (Woodpro) access to these photos (possibly a professional photoshoot with an employee from Woodpro).
    2. Delivering/unloading the goods (send photos within two weeks)
    3. Installation
    4. Outcome installed Woodpro product- The won Woodpro product needs to be installed until the end of September 2018.
  16. Possible complaints about the won Woodpro product: If during the installation, against all odds, a reason for complaints about the product occurs, Wuestman Tuindecoraties B.V. (Woodpro) will produce and deliver the parts which need to be replaced. A free redelivery is only possible if the matter is caused by a production fault or a construction fault. It is expected that the complaint is not caused by an action of the winner. A complaint must be received by Wuestman Tuindecoraties B.V. (Woodpro) within seven days after the start of the installation of the Woodpro product. In addition, the winner has to supply photos of the parts / situation so the complaint can be assessed.If extra costs are made because of the complaint (e.g. a hired installation team has to stop and come back to site a second time), these costs are to be paid for by the winner. These are a few examples of our warranty:
    1. Transport damages
    2. Parts which are sawn to the wrong size (fabrication faults)
  17. Special clauses for participation
    1. Excluding liabilities
      If one or more contestants react actively by posting comments during the giveaway, these comments cannot be against the law. It is not allowed to post negative comments e.g. insults, incorrect facts or to reject the copyrights. Wuestman Tuindecoraties B.V. (Woodpro) demands contestants to act in a legally correct way. Wuestman Tuindecoraties B.V. (Woodpro) is not responsible for participants’ behaviour if this is against the law. Wuestman Tuindecoraties B.V. (Woodpro) is not responsible for the fact whether third parties comment.
    2. Changes allowed
      Wuestman Tuindecoraties B.V. (Woodpro) is entitled to change the terms or execution of the giveaway, e.g. when malfunctions occur (e.g. when third parties do not behave correctly). In addition, Wuestman Tuindecoraties B.V. (Woodpro) can change the conditions and setup of the Facebook giveaway without reason and without announcing this beforehand. This is the case during the entire period of the giveaway. The condition for this is that the changed do not affect one or more contestants in a negative way.

3. Facebook

Disclaimer: This giveaway is created and organised separately from Facebook. There is no connection between the giveaway and Facebook. Facebook cannot be contacted for information on this giveaway. The giveaway has not been sponsored, approved or accompanied by Facebook, so no connection can be made between Facebook and this giveaway. The guidance of this giveaway is done by Wuestman Tuindecoraties B.V. (Woodpro) and the Facebook tools used for this giveaway are used at her own risk.

4. Imprint

Wuestman Tuindecoraties B.V. (Woodpro)
Deventerweg 67
NL-7245 PJ Laren

Managing director/owner: Ms. J.G.A. Wuestman
Chairman Council of Members: Mr. B. Wuestman
Prosecutor: Ms. J.G.A. Wuestman

Chamber of Commerce: Kvk Oost Nederland nr. 08073999
BTW-Nr.: NL805956700B01
Phone number: 0031 (0)573 401 800
Fax: 0031 (0) 573 401 880
Email: info@woodpro.nl
Website: www.woodpro.nl

Address
Deventerweg 67
7245PJ Laren (Gelderland)

Addings

* Ireland: Participants from Ireland can participate in the giveaway, but the Woodpro product can only be delivered to England, Scotland or Wales. Costs made to send the product from there to Ireland are for the winner.

** Delivery costs: The delivery to Germany, England, Scotland, Wales, the Netherlands and Belgium is free (except for the islands). Deliveries to the countries below have the costs mentioned below:

  • Austria: 599.-€
  • Switzerland: 599.-€
  • Luxemburg: 395.-€

The Woodpro product and the additional delivery costs cannot exceed a total of 5,000.-£.

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